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Get in touch

We have tried to make things as simple as possible for you to e mail us and you can do so using the form attached. (We don’t have our e mails available on the web site to avoid e mail address harvesting.)

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If you aren’t sure how to address your query then you can always e mail us and we’ll direct it to the correct person.


We hope this is part of our web site that you never have to visit as we try to keep our customers as happy as possible.

Making a complaint

Helping us to help you

If your enquiry doesn't require immediate attention then using the e-mail form we provide may be a useful alternative. Email can help you save time and avoid frustration. Our staff will be able to look at the status of your account and provide answers to your questions and then email you back.

If you call, we do try and ensure that your calls are answered by a real person. We don't use those annoying push buttons or irritating hold music and while we make every effort to answer the phones as quickly as possible there will be times during busy periods (Monday mornings usually) when you might waste time waiting to be connected. If you want to telephone us then please use the following numbers

Existing Customers 0800 783 8851

All other enquiries 0800 954 0675

Correspondence address:
Green Energy (UK) plc, 6 Peerglow Centre, Marsh Lane, Ware, Herts SG12 9QL

Registered Office address:
Green Energy (UK) plc, 6 Peerglow Centre, Marsh Lane, Ware, SG12 9QL

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