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Get in touch
If you aren’t sure how to address your query then you can always e mail us help@greenenergyuk.com and we’ll direct it to the correct person.
Complaints
We hope this is part of our web site that you never have to visit as we try to keep our customers as happy as possible.
Making a complaint
Helping us to help you
If your enquiry doesn't require immediate attention then using the e-mail form we provide may be a useful alternative. Email can help you save time and avoid frustration. Our staff will be able to look at the status of your account and provide answers to your questions and then email you back.
If you call, we do try and ensure that your calls are answered by a real person. We don't use those annoying push buttons or irritating hold music and while we make every effort to answer the phones as quickly as possible there will be times during busy periods (Monday mornings usually) when you might waste time waiting to be connected. If you want to telephone us then please use the following numbers
Existing Customers 0800 783 8851
All other enquiries 0800 954 0675
Correspondence address:
Green Energy (UK) plc, 6 Peerglow Centre, Marsh Lane, Ware, Herts SG12 9QL
Registered Office address:
Green Energy (UK) plc, 6 Peerglow Centre, Marsh Lane, Ware, SG12 9QL